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F.A.Q & Contact Information
Our Products
How do I pay?
We accept a 25% deposit when you reserve online. We take this out of your total, then charge the rest on-site when we come to deliver your unit. We accept cash or credit card, also checks.
How do I reserve a moonwalk?
You can reserve a moonwalk online or by one of the methods below.
Call: 832-821-9542
OR E-mail: Greatmoonwalksinc@gmail.com
Are you licensed?
We are licensed and insured to $1,000,000 with a general liability policy
How long are rentals?
Our rentals are for up to 8 hours.
What if I need to cancel my reservation?
Our no-hassle reschedule policy means that you can cancel for any reason up until the day of your event. You will receive a “rescheduling” credit that is valid for up to 5 Months from the original date of your event. Credit will not be issued if the cancellation was not made before our drivers show up to deliver the rental equipment
The pricing online includes Sales Tax?
Our prices are not including the sales tax or delivery
Are the inflatables safe?
Safety is first on the list with Great Moonwalks Inc. We disinfect all of our units with a lead-free, kid friendly disinfectant in order to protect you from any unwanted germs. We also secure all of our moonwalks with 12inch stakes (or sandbags) to prevent any unwanted flying bounce houses! Our units are also designed and constructed with safety in mind.
Do I have to setup?
Professional trained installers will set up our equipment, and we provide on-site instructions for all features and services. Our quality is unmatched!
What time will you deliver?
Our drivers strive to deliver at least an half hour before your event time, making room for any mishaps during the setup process. However, be aware that sometimes we may have to deliver a bit earlier than your event time in order to satisfy all of our customers! We will have your exact delivery time a day or so before your event.
Can you set up inflatables at parks?
Yes we can! Just make sure you get the approval of the park prior to setting up the inflatable. They also require a certificate of insurance which we can provide if needed.
Do we provide water hoses?
We don’t provide any water hoses at all
Are there any card Fees?
Yes, there is an automatic fee you pay.
Delivery Hours
Monday – Saturday: 8am – 10pm
Sunday: 8am – 9pm
Call Or Text
Office: (832) 821-9542
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(832) 821-9542
GreatMoonwalksInc@gmail.com